Blacksmith
It’s taken close to two months, a whole raft of paperwork and a sea of bureaucracy but, at last, we have some new hardware for the lab.
The problem is that it doesn’t fit. The rails used to hold the servers into the racks have a small tab of steel which prevents the back fitting correctly. We struggled for what seemed hours to try to fit the rails into any of the racks we have. Every time we failed for one reason or another. Too short, too long or the curse of the tab of steel. Standardisation has clearly yet to hit the world of rails and racks.
Despite “escalating” the issue to the supplier, who passed it to their reseller, no one can come up with a suitable solution. So that’s how we ended up smuggling in a hammer and a pair of pliers and “adjusting” the small tab of steel so that it caused a problem no more.

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