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The Outlook alarm pops up on my screen and I take a drink of water. It’s the third call of the day and this one will go on for two hours. After that I have 15 minutes for lunch and then calls all afternoon.
BT used to say it’s good to talk but more and more my job seems to be like working in a call centre with the phone headset on, listening to people on the phone or some remote meeting room with a phone in the middle of the table, picking up every rustle of paper and scratch of pen.
I guess the advantage of this is that I don’t have to travel so much but tied to a phone all day isn’t good on the ear, the soul or the bottom ….
