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The Curse of DXDIAG
A little while ago I picked up some educational software for Richard. I had this working on a laptop with no problems. Then I had to rebuild the laptop and it no longer worked.
I wrote to the suppliers who said it didn’t work with Windows 2000 : I wrote back and said well you state it does on the box.
Next, they asked me to run DXDIAG and send them the results. I got this back from them today.
“However I suspect from various forums on the web that these may not be available as the laptop wasn't designed to run Windows 2000 and other users have reported problems with graphics and sound on this system with 2000 or XP installed.”
Don’t you just hate it when people can’t be bothered to help and take the approach of it’s not desgined for this, you need to upgrade the drivers.
It’s a poor excuse for a poor product and it’s even poorer excuse to hide behind this approach.
